Online booking
Customers book appointments while you work
Customers check available times and book through your website. You set your availability, and bookings go into your calendar. I help you choose and set up a system that fits your services.
When useful
When this is useful
This is suitable for appointment-based services such as beauty, lessons and consultations. Businesses selling places on trips, renting equipment or managing accommodation may need different booking rules; I check that before selecting a platform.
What we set up
What I can set up
- A defined list of services, durations and available staff.
- Opening hours, breaks and booking rules.
- A booking page linked to or embedded in your website.
- Agreed confirmations and reminders.
- Tests for booking, cancellation and rescheduling.
What this could look like in your business
A customer wants to book a treatment in the evening, after the salon has closed. She picks a free time on the website and gets a confirmation, and the booking appears in your calendar.
Illustrative example — not a client case study.
Tools & scope
Choosing the right tools
I can assess a ready-made tool such as SimplyBook.me. Availability rules, staff calendars, reminder channels and deposits determine the plan and configuration. I use supported features rather than building a booking engine from scratch.
A clear scope before I start
Before I start, you receive a quote describing the work. If paid software or extra services are needed, I show their costs separately. I also agree with you who will look after the solution once it is live.
You set the cancellation and payment rules for your business. Text messages and payment fees may be extra costs.
Process
How I work
You show me how you work today and some sample information.
You receive the scope, the price and any subscription costs.
I set up the solution and check it in typical situations.
I show you how to use it and confirm who will handle later changes.
Questions
Questions you may have
Do I need a new website?
I can first check whether the booking tool can link to or embed in your current website.
Can I still take bookings by phone?
Yes, if they are recorded in the same availability system. Otherwise there is a risk of conflicting appointments.
Will reminders stop no-shows?
They can help customers remember, but they cannot guarantee attendance.
Tell me about your project
Tell me how you work today
Send a short description of your business and what you would like to make easier. I can discuss the project in English or Polish.